Returns & Exchanges
At Aer, we want you to feel confident in your style, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your purchase isn't the perfect fit, we are committed to making the exchange or refund process as effortless as possible.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and security seals remain attached and intact.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.